Why start with Ledger.com/start?
Ledger.com/start is the verified onboarding portal for all Ledger hardware wallets, including Nano S Plus and Nano X. It ensures you are downloading the authentic Ledger Live application, avoiding phishing sites, and following the latest security protocols. By starting here, you reduce risks and set up your wallet with confidence.
Step 1: Unboxing and device check
When your Ledger arrives, check packaging for tamper-proof seals. The box should contain your hardware wallet, a USB cable, and recovery sheets. If the device looks altered, do not use it — contact Ledger Support immediately.
Step 2: Install Ledger Live
Head to Ledger.com/start and download Ledger Live for Windows, macOS, Linux, iOS, or Android. Install only from the official source. This application will be your hub for installing apps, adding accounts, and managing transactions.
Step 3: Initialize your device
Power on your Ledger Nano and follow on-screen prompts to set up a secure PIN. You’ll be shown a unique 24-word recovery phrase. Write it down carefully, in order, on the provided recovery sheet. Never take photos or store it online — this phrase is the only backup to access your funds.
Step 4: Add accounts and apps
Through Ledger Live, install blockchain apps such as Bitcoin, Ethereum, or Polygon. Add accounts one by one, and always double-check addresses displayed on the device screen before approving transactions.
Step 5: Maintain firmware & updates
Ledger regularly releases firmware updates to patch vulnerabilities and improve features. Always update via Ledger Live, and never interrupt the process once started. Keep both Ledger Live and your device firmware current.
Security guidelines
- Verify every receiving address on the Ledger device screen.
- Keep your recovery phrase offline and private.
- Consider fireproof or metal storage for recovery words.
- Use strong system passwords and 2FA for connected accounts.
Frequently Asked Questions
How do I know if my Ledger is genuine?
What if I lose my recovery phrase?
Visit Ledger.com/start